Legal Intake Resolution

Optimizing Case Evaluation and Acquisition with Legal Professionals

Maintaining a legal intake process or a legal ticketing system is undoubtedly crucial for the business aspect of a law firm. It is the client and prospect-facing arm of the company responsible for acquiring quality cases that suit your expertise. It’s the only gap between having new clients and or not having any at all which is why establishing a tight and expert-driven process is necessary. 

Expand Force Global can help you optimize your current legal intake process or put up a whole new legal intake roadmap by harnessing our access to a global talent pool and our partnerships with IT solutions companies and tech innovators. This allows us to stratify the conventional legal client intake approaches and strengthen them for your perusal. 

At the initial contact phase with your prospects, our offshore legal intake solutions operate with the necessary tools and skills for handling inquiries and data gathering. This includes the hardware, software, a professional email, a dedicated phone number, and even the bilingual legal answering service to accommodate even non-English speaking prospects. 

After the data gathering, that’s where our legal intake team further shines. Each member is trained to assess each case and decide which ones to accept. Their judgment will be based on your specialization. You will then get a handful of qualified cases with which you can immediately proceed for representation agreements. In a nutshell, we do the tedious legwork, and you simply show up to approve the prospect list and win them one by one! 

But it doesn’t stop there while the cases are progressing, our team is still on our toes to relay communication and support your clients. This can be via email or phone call, depending on the channel the client prefers.  

Expand Force Global is a global outsourcing giant that taps into the richest workforce pool possible. With talent scouting arms across Asia and the US, rest assured that you will get the best professionals for your needs, especially for implementing legal intake solutions or simply manning your legal ticketing system.  

This gives you the advantage of immediately reflecting your law firm’s standards at the client-facing level, generating quality sets of prospects. And since you will be operating with an offshore team, you will stay productive even after hours we take in the tedious client evaluation and support while you sleep. 

In terms of data handling, you can count on us that the legal intake process and the information being accessed and shared across the board are safe. All our processes are done only on zero-trust devices equipped with state-of-the-art data security technologies. If you’re looking for tech-driven offshore team of legal intake professionals, work with us today! 

• An established human resource company since 2017.
• Have a global reach of talents from the USA, Ecuador, India, and the Philippines.
• In partnership with a trusted IT solution company, Computer Solutions East.
• Continuously expanding its offices across the world.