FAQs

FAQs

expandFORCEGLOBAL is a pioneer in outsourcing and has been providing technology-driven outsourcing solutions to global companies since the year 2006. When you outsource to ExpandForceGlobal, you can be assured of risk-free outsourcing. Several global customers have chosen to partner with us because apart from providing services, we strive to meet the business targets of our customers.

Onsite Staffing

When you outsource to ExpandForceGlobal, you can be assured of the success of your project.

  1. Project transition:   In this phase, we will implement a “Process knowledge transfer methodology” that will ensure your project’s seamless transition to our organization. Our efficient project transition minimizes the risks of outsourcing.
  2. Resource/Team Allocation: 
  3. Project management:  During the project and until its completion, you will have a single point of contact responsible for communicating with you and managing every phase of the project. Our efficient project management skills have made us a favorite among global companies
  4. Customer relationship:  When you outsource to ExpandForceGlobal, you can be assured of the very best in customer relationship management. During the project, we will take feedback from you regularly and implement the same in your project.

Yes. When you outsource to ExpandForceGlobal, you are assured of saving more than 40-50% of your operating costs. Although we provide our customers with cost-competitive services, we do not compromise on quality. Outsource now and get access to quality solutions while cutting down costs.

At ExpandForceGlobal, we only recruit people who are graduates. All our employees hold either graduate or post-graduate degrees. We have a certified team of Microsoft, Cisco Expert. As told, we DO NOT comprise when it comes to delivering quality.

If security and privacy issues stop you from outsourcing, you can go ahead and start outsourcing to ExpandForceGlobal as we ensure security, privacy & confidentiality at every level of the outsourcing process. We employ the very best security measures to assure our customers that their confidential data will be kept entirely secure.

The following is a list of some of the security measures that we adopt at ExpandForceGlobal.

  • We sign a non-disclosure agreement with the client and a non-disclosure bond with our employees at the start of every project.
  • We have firewalls/VPN (Virtual Private Network) for inbound and outbound security.
  • All our systems and e-mails are password protected.
  • Our cabinets are fire-proof.
  • We have ‘anti-virus’ software implemented at both server and client levels.
  • Only our bona fide employees are allowed access into our buildings through a badge access system. We also have armed security on a 24x7x365 days basis.
  • We have surveillance cameras installed throughout our premises

Yes. We use the very best and the latest in software, technology, and infrastructure. By outsourcing, you can save on investing in expensive software and technology as we use the very best in both. All our office has best-of-breed infrastructure.

Yes. We sign non-disclosure agreements and service level agreements for every customer who outsources to ExpandForceGlobal. Outsource to ExpandForceGlobal and experience worry-free outsourcing.

You can pay us either by credit/debit cards or by wire transfer. If you would like to make payments by any other mode, then you can contact one of our sales executives.

Just fill in our contact form, with the services that you require and details regarding your project, and we will contact you shortly to take the outsourcing relationship to the next level.

This will allow you to focus on your core business, not your support departments. Outsourcing gives your company access to a higher level of expertise than you would generally be able to afford.

ExpandForceGlobal benefits include lower costs, increased efficiency, more consistent delivery. For calculating your Cost of Outsourcing please check Here

 

The initial payment must be made before our experts start working on your project. In the coming months, you need to pay before the starting of the next month of work. Our timely schedule serves to protect you from making overpayments.

ExpandForceGlobal is exceptional customer service oriented in this regard. We have 24-hour (Depending on the SLAs) phone support, Teams Support, and our policy is that if there are any problems with the ongoing, we will fix it by the next business day.

Please call (954) 271-5970 any time of the day for technical support or assistance or to convey a message to your project manager.

Yes. The scenario of an in-house Team Leader, who assigns work to outsourcers works well. If you’re in a situation where you have work that needs to be done, but your current staff is overloaded, and the job requires high level IT Support then ExpandForceGlobal is the first call you should make.

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