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Let experts handle the front-desk and backend tasks and divert to providing better accounting and finance services.
Never miss a digit and the business opportunities that come along your way through outsourcing exceptional talents for your non-accounting-related workloads.
Experience hands-on assistance from our tech-oriented team that harnesses cutting–edge apps and tools to deliver accountant answering service and clerical tasks. Have someone do the phone calls or internal bookkeeping via modern workplace technologies.
We are a team of call handling, live chat, appointment scheduling, and clerical support with credible experience in handling various industry accounts such as finance and accounting. Rest assured that we can reflect the company and industry standards through and through—from front-desk roles to backend tasks. We speak the industry’s language and be confident with what our receptionist answers to your clients while being able to operate its intricate and specific processes.
Your clients’ accounting data are prone to breaches such as hacking, phishing, and many others. We mitigate this by implementing an encompassing security framework across our systems and platforms to protect your accounting firm from future data-related incidents.
To maximize the outsourcing experience, we do intensive assessments of your current processes and framework. This would allow us to provide you with solutions that are tightly customized to your needs. We also give high regard to your preferences, especially if you have specific inclusions for our phone answering services, virtual receptionists, or back-office support.
Business efficiency greatly equates to the apps and tools used within a company. We make sure that our offshore team is equipped with the latest modern workplace technologies to deliver top-notch services for accountants, such as live answering service, receptionist service, and clerical solutions.
On top of using cutting-edge and secured modern workplace tools for answering calls and taking over admin tasks, we run these technologies on zero-trust devices. This provides another layer of data security, giving you peace of mind and more time to focus on other important business matters.
Accounting queries can happen any minute of the day. Our call center services, delivered by an offshore team, see to it that there is someone reliable to receive incoming calls and provide top-notch client support. Your front desk arm can now operate even after hours!
Accounting services are definitely among the critical service offers a business can provide. While it heavily relies on the quality of acquired data, it also requires keen attention to detail, especially for generating financial reports, processing invoices, compiling receipts and checks, and many other with slim room for error.
Without giving these accounting-centric tasks the careful attention they need, they could lead to unresolvable errors that may even cause missing company targets, or worst, a lawsuit. Typically, the time, effort, and focus required by these workloads were allocated to non-accounting tasks such as exhausting internal budgets and workforce to accounting answering roles like a live receptionist. Add to this are the unnecessarily manual back-office tasks that can sometimes drag down your overall operations.
Expand Force Global puts forward offshore advantage as the best solution for this dilemma. We provide you the opportunity to outsource accounting, customer service, and back-office experts to take over the menial tasks that take you away from your specialization in accounting.
Faster Decision Making: Leave the front-desk and back-office tasks to our experts. Focus on making bigger, faster business decisions for your accounting firm’s growth and credibility.
Optimized Services: Acquire more bandwidth and provide your clients with more streamlined and tailor-fitted accounting services. Shrug off the need to mind non-accounting workloads.
Cost Efficiency: Maximize cost by hiring a team of accounting experts offshore. Pay less for staffing your front-desk and backend departments but gain more desirable business results.
24/7 Client Support: Make yourself available to your clients with an accountant answering service. Provide prompt customer support around-the-clock and gain high customer satisfaction.
Secured Workflow: Be assured that your accounting and finance data are well-protected against breaches and cyberattacks. We use the most secure modern workplace tools that are only operated on zero-trust devices.
Tying in exceptional human resources with modern technologies.
We implemented an encompassing legal answering service and live support to optimize the client’s legal intake process.
Learn MoreWe sharpened the client’s live answering and appointment scheduling efforts to gain business bandwidth.
Learn MoreWe streamlined the client’s client support through the seamless integration of a live answering service into their appointment scheduling and records management.
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