Back Office Support

Getting more things done with Custom Back Office Solutions

One problem a modern business face is that the back office could be very time-consuming and tedious for the whole company. They take away departments from making bigger, more relevant business movements and missing the opportunity to focus on their core competencies. This scenario leads to an unmaximized workforce that could have been utilized for further productivity and profit.  

Expand Force Global saw this recurring problem among modern companies and harnessed its support solutions, human resource, and tech competencies to craft a line of service virtual back office services. These are office outsourcing services perfect for a small business or a medium-sized company that requires an extra hand to do back office, clerical, or admin tasks.  

Our implementation process starts with assessing which back office tasks need to be outsourced. And with your goals, preferences, and priorities in mind, we can also present how the outsourced tasks can positively impact your whole business workflow. We guarantee that any outsourcing recommendation we provide is aligned with your targets while being flawlessly embedded within your core processes. 

After identifying which tasks we will take over, our back office professionals will undergo business training to learn more about your company, from the nitty-gritty parts of your product and services to your business policies all to ensure that our team’s movements are totally aligned with your processes. 

Once these are settled, our custom back office solutions are ready for rollout. Together with the process and the manpower, these come with the necessary tools to perform the tasks fast and efficiently, such as communication platforms, centralized reporting systems, and the like. We also make sure that we establish strong monitoring protocols to be on top of the quality of our team’s output. 

And with the rich data gathered by our monitoring efforts, we can review and optimize the efficiency of the outsourced tasks.

Unlike client facing workloads, back office tasks are generally done behind the scenes to help improve the service quality of a company’s admin, support, and even marketing arms. Because of this, back office tasks also deserve keenest attention and the top-notch talent to be done effectively. However, the sad reality is that most businesses often neglect the need for focus and expertise on these behind-the-scenes tasks.  

Expand Force Global comes into the picture with this business issue in mind, perfecting custom back office solutions for modern companies. Harnessing an outstanding offshore workforce and established partnerships with tech giants, we take in admin, clerical, and support tasks (or anything that falls in between). This will help you focus more on making bigger business decisions and ensure that tech-equipped professionals handle even the most tedious and repetitive tasks. 

Maximize your in-house workforce by offloading the menial tasks to our team and redirect company efforts to expand your business. Get in touch with us today to get started! 

• An established human resource company since 2017.
• Have a global reach of talents from the USA, Ecuador, India, and the Philippines.
• In partnership with a trusted IT solution company, Computer Solutions East.
• Continuously expanding its offices across the world.